At 122b5, our players' privacy is a responsibility we take seriously — not a footnote formality. Here we explain in plain language what data we collect, why we collect it, how we use it, and how you can exercise your LGPD rights at any time.
The pillars of our privacy and data protection approach
All pages, transactions, and communications between your device and 122b5 servers are protected by 256-bit SSL encryption — the same standard used by Brazil's leading banks. Your login credentials, personal information, and payment data (Pix, card, boleto) are never transmitted without protection.
122b5 follows the principle of data minimization: we collect only what is strictly necessary to operate your account, process your Pix deposits, and meet our legal obligations. We do not collect real-time location data, external browsing history, or your device's contact information.
122b5 does not sell, rent, or share your personal data with advertisers, data brokers, or any third party for commercial purposes. Technical partners who access data to operate the platform — such as payment processors and Live Casino providers — are contractually required to uphold the same confidentiality standards.
The General Data Protection Law (Lei nº 13.709/2018) is the legal framework that governs 122b5's entire privacy policy. This includes your right to access, correct, port, and delete your personal data, as well as clear consent for specific processing purposes. You may exercise any of these rights through support at any time.
122b5 player data is stored on servers with internationally recognized security certifications, strict access controls, 24-hour monitoring, and encrypted backups. Internal access to users' personal data is limited exclusively to the teams that require it to operate the platform, and all access is logged.
You decide which communications from 122b5 you want to receive. You can set your email, SMS, and push notification preferences directly in your account dashboard. Mandatory communications — such as deposit confirmations, security alerts, and withdrawal notifications — cannot be disabled for operational and security reasons.
This Privacy Policy describes how 122b5 collects, stores, uses, and protects its users' personal data in accordance with the General Personal Data Protection Law (LGPD — Law No. 13.709/2018) and other applicable Brazilian legislation.
122b5 is a Sports Betting and online entertainment platform serving the Brazilian market, operating the website 122b5.net and its associated mobile app. 122b5 acts as the controller of personal data collected through use of the platform — meaning it is responsible for decisions about how and why that data is processed.
Controller contact: For any questions related to personal data, please contact our Data Protection Officer (DPO) at privacidade@122b5.net or reach our general support team at suporte@122b5.net.
By creating an account on 122b5, making a Pix deposit, using the live casino, placing Sports Betting on the Brasileirão, or accessing any feature of the platform, you acknowledge that you have read and understood this Privacy Policy. If you have any questions about any aspect of it, please contact us before continuing to use the platform.
122b5 collects different categories of data depending on how you interact with the platform:
122b5 does not collect sensitive data such as racial origin, religion, health, sexual life, or biometric data beyond the selfie used for identity verification. The selfie is used solely to confirm that the account holder is the same person shown in the submitted document.
122b5 uses the data collected exclusively for the following purposes:
| Purpose | Data used | Legal basis (LGPD) |
|---|---|---|
| Account creation and management | Full name, CPF, email, mobile number | Agreement |
| Identity verification (KYC) | ID document, selfie, address | Legal obligation |
| Processing deposits and withdrawals | Bank details, Pix, card | Agreement |
| Fraud and money laundering prevention | Transaction history, IP | Legal obligation |
| Responsible Gambling | Betting and deposit patterns | Legitimate interest |
| Account communications | Email, mobile number | Agreement |
| Marketing and promotions | Email, game preferences | Consent |
| Platform improvements | Anonymized analytics data | Legitimate interest |
122b5 does not use your data for any purposes other than those listed above. Any new use of your data will be communicated in advance, and where required, your specific consent will be requested before any new processing begins.
The LGPD requires a specific legal basis for every instance of personal data processing. 122b5 grounds the processing of your data on the following bases set out in Article 7 of Law No. 13,709/2018:
Your right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting activities carried out beforehand. Withdrawing marketing consent does not impact your account functionality.
122b5 does not sell your personal data. Sharing only occurs in the situations listed below, always with appropriate contractual safeguards:
122b5 does not share data with third-party advertising platforms, social networks for retargeting purposes, or data brokers. If you receive communications from third parties claiming to have obtained your data through 122b5, notify us immediately at suporte@122b5.net.
122b5 uses cookies and similar technologies to ensure the platform functions correctly, improve user experience, and — with your consent — personalize content. The types of cookies used are:
You can manage your cookie preferences at any time through your browser settings or the privacy preferences panel in your 122b5 account. Disabling non-essential cookies does not affect your ability to place bets, make deposits, or withdraw funds.
122b5 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, respecting the minimum retention periods required by law:
After retention periods expire: Data is securely deleted or irreversibly anonymized so that it can no longer be linked to you as an identifiable individual.
The LGPD grants you, as a data subject, a set of rights that 122b5 is required to respect and facilitate. See what they are and how to exercise them:
The security of your data is a technical and operational priority at 122b5. The protective measures in place include:
In the event of a security incident that could significantly affect your personal data — such as unauthorized access to sensitive information — 122b5 commits to notifying you by email within a maximum of 72 hours of identifying the incident, in line with ANPD guidelines.
Your password security is your responsibility. Use unique, complex passwords, enable two-factor authentication in your account settings, and never share your credentials with anyone. 122b5 will never ask for your password via email or chat.
122b5 is a platform exclusively for users aged 18 and over. We do not intentionally collect personal data from minors. The registration process requires a valid CPF and date of birth, and any account identified as belonging to someone under 18 is immediately closed.
If you are the legal guardian of a minor and believe they have created an account at 122b5, contact support immediately at suporte@122b5.net. 122b5 will take the necessary steps to close the account, return any existing balance to the legal guardian after verification, and delete the minor's collected data within the shortest possible timeframe, subject to legal retention obligations.
Never share your 122b5 login credentials with anyone under the age of 18. Minors accessing the platform violates the Terms and Conditions and may result in the closure of the responsible account holder's account.
122b5 may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The date of the most recent update is always displayed at the top of this page.
Changes that materially affect your rights or the way we handle your data will be communicated by email to the address registered on your account at least 15 days before they take effect. Continued use of the platform after the effective date of any changes indicates acceptance of the new terms.
For changes involving new consent-based processing purposes, 122b5 will request your explicit consent before beginning the new processing activity. You may decline without affecting the core functionality of your account.
To exercise any of your rights as a data subject, ask questions about this policy, or file a complaint about how your data is handled, contact 122b5 through the channels below:
122b5 commits to responding to personal data requests within 15 business days of receipt. For requests requiring additional identity verification — such as data deletion or portability — the deadline may be extended by a further 15 business days, with prior notice to the requester.
Supervisory authority: If you believe 122b5 has processed your data in violation of the LGPD and have not received a satisfactory response through our support channel, you have the right to file a complaint with the National Data Protection Authority (ANPD) at gov.br/anpd.
This Privacy Policy was written to be understandable to any user — free of unnecessary legal jargon and fine print that hides important information. If anything is unclear, reach out: suporte@122b5.net, every day, around the clock.
How to exercise each right directly with 122b5 — no hassle
You may request a copy of all personal data 122b5 holds about you at any time, in a readable format. Submit your request to privacidade@122b5.net and we will respond within 15 business days with a complete data report.
If any of your registered details at 122b5 are incorrect or out of date — such as your address, email, or phone number — you can request a correction directly through your account dashboard or by contacting support. Identity data (name, CPF) requires submission of updated documentation.
You may request deletion of your personal data processed on the basis of consent. Data required to fulfill legal obligations — such as financial records required by COAF and the Receita Federal — cannot be deleted before the legal deadline, but 122b5 will inform you which data is subject to this limitation.
You may request your personal data in a structured, machine-readable format (such as CSV or JSON) for transfer to another controller. This includes your betting history, registration details, and account preferences. Portability requests are fulfilled within 15 business days.
You may object to data processing carried out on the basis of 122b5's legitimate interest if you believe your rights and interests outweigh those of the platform. Each case will be reviewed individually by the privacy team, with a reasoned response provided within 15 business days.
For processing based on consent — such as promotional emails and personalized offers — you can withdraw your authorization at any time through your account settings or the unsubscribe link included in all 122b5 marketing communications. Revoking consent does not affect the operation of your account.
To exercise any of these rights, send an email to privacidade@122b5.net with the relevant subject line and your account identification.
Common questions about how 122b5 handles your personal data
Betting should be entertainment — never a source of financial stress. At 122b5, you can set deposit limits, request voluntary breaks, or activate permanent self-exclusion at any time through support. Platform exclusively for users 18 and older. If you need help, call CVV (188) or visit our Responsible Gambling Center.